Company & Web Payment Information
This page explains who operates DrinkUp and how web purchases, digital fulfilment, cancellations, refunds, disputes and support work.
Company identity
LENSFLOW LIMITED, trading as DrinkUp, provides this website and its web membership service. Company number 15920711. Registered office: 71-75 Shelton Street, Covent Garden, London, United Kingdom, WC2H 9JQ.
What we provide
DrinkUp is software for AI cocktail recipes, home-bar inventory and tasting records. Web purchases provide digital access to DrinkUp Pro features such as AI drink generation, advanced shelf scanning and multiple-bar management.
Pricing and purchase
Web access is sold as a one-time 30-day or 365-day purchase with no automatic renewal. The final price, currency and total amount are shown clearly on the secure Stripe Checkout page before payment.
Digital fulfilment
After successful payment, access normally attaches immediately to the DrinkUp account used at checkout and syncs across the website and app. No physical delivery or shipping is involved.
Cancellation policy
Web access does not renew automatically, so there is no subscription to cancel. Access expires at the end of the purchased 30-day or 365-day period with no further charge.
Refund policy
Contact us promptly for a duplicate charge, paid access that was not delivered, an unauthorised payment or another situation where a refund is required by law. We review requests using the transaction status, service usage, applicable law and payment-provider rules. This policy does not limit statutory consumer rights.
Payment disputes
Before filing a dispute, please contact support with your DrinkUp account, payment date and payment email. Never send a full card number, verification code or password by email. Nothing here limits your right to contact your card issuer.
Customer support
Email official@drinkup.diy for payment, access, refund or account support. We normally reply within 2 business days.
official@drinkup.diy →